Tuesday, October 22, 2019

Day 58 - To the coast

We had booked our "non-refundable" flight from Rome to Beirut through one of those online booking agencies but after two days they still hadn't confirmed that they could cancel the flight, all they had really said so far was that they couldn't provide a refund. As a result M decided to contact the airline (Middle East Airlines) directly, and this morning we received the great news that because of the situation they would provide a full refund.

Our original hire car was due back today and we had arranged another we drove back to the airport to drop the first one back and collect a new one. While there we went to find the Aegean Air desk to cancel our flight from Beirut to Cyprus and see if we could get a refund. After dragging our luggage through Rome airport we found the desk, only to be told by a stone faced lady that we had to phone their help desk in Greece. We asked if she could make the call for us but she just said no. Great customer service, not!

We went back to the Hertz desk and found that the car we had booked wasn't available and they offered us an upgrade ... which we didn't want, as we didn't want to drive a big car through the narrow Italian streets. After some discussion we ended up with a small Fiat 500 and drove south past Naples to Vietri sul Mare on the Amalfi Coast.
We checked into a lovely apartment with a sea view, right in the middle of town and and of course had pasta for dinner ... again.

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